Cookie Policy

Last Updated: August 3, 2026

Important Notice: This Cookie Policy explains how Guzman y Gomez uses cookies and similar tracking technologies on guzmanssgomez.com. By continuing to use our website, you consent to our use of cookies as described in this policy.

1. Introduction

Welcome to Guzman y Gomez ("we," "us," or "our"). We are committed to being transparent about how we collect and use data related to your browsing experience on our website, guzmanssgomez.com. This Cookie Policy forms part of our broader Privacy Policy and should be read in conjunction with it.

This policy applies to all visitors and users of our website. It explains what cookies are, how we use them, what types of cookies we deploy, how you can manage your cookie preferences, and what happens if you choose to disable certain cookies.

As a food business operating in Australia, we are committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any applicable guidance issued by the Office of the Australian Information Commissioner (OAIC).

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website owners to make their websites work more efficiently, to provide a better and more personalised user experience, and to provide reporting information.

When you visit our website, cookies are downloaded to your device and stored in your web browser. The next time you visit the same website, your browser sends the cookie back to the server, allowing the site to recognise your device and remember your preferences or actions over time.

Cookies set by the website owner (in this case, Guzman y Gomez) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies allow third-party features or functionality to be provided on or through the website (such as advertising, interactive content, and analytics).

2.1 How Do Cookies Work?

Each cookie is essentially a small lookup table containing pairs of key and data values. Once a cookie is placed on your device, it can be read by the web server that placed it. The information stored may include:

The pages you visited on our website
The date and time of your visit
Your device and browser type
Your IP address (in an anonymised form where required by law)
Your preferences and settings on our website
Whether you have visited our website before

Cookies do not typically contain information that personally identifies you, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3. Types of Cookies We Use

We use the following categories of cookies on our website:

3.1 Strictly Necessary / Essential Cookies

These cookies are essential for the proper functioning of our website. They enable core features such as security, network management, and accessibility. Without these cookies, services that you have requested, such as browsing menu pages, placing orders online, or accessing your account, cannot be provided. These cookies do not collect information that could be used for marketing or to track your browsing history.

As these cookies are strictly necessary, they do not require your consent under applicable privacy frameworks. However, you can block them via your browser settings, though this may affect the functionality of our website.

3.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website — for instance, which pages visitors go to most often and whether they receive error messages from web pages. All information these cookies collect is aggregated and therefore anonymous. This data helps us understand and improve how our website performs and how our users interact with it.

We use Google Analytics for this purpose. Google Analytics is a web analytics service provided by Google LLC. The data collected is used to compile statistical reports on website activity.

3.3 Functional Cookies

Functional cookies allow our website to remember choices you have previously made (such as your preferred language, region, or restaurant location) and to provide enhanced, more personalised features. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

These cookies are used to remember your preferences so that you do not have to re-enter information each time you visit our website. They can also be used to provide services you have asked for, such as watching a video or commenting on a blog.

3.4 Advertising and Marketing Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

We use Google Ads and Meta (Facebook) advertising cookies for this purpose. These cookies may track your browsing habits across multiple websites to build a profile of your interests and show you relevant advertisements on other sites you visit.

4. Specific Cookies Used on Our Website

The following table provides detailed information about the specific cookies used on guzmanssgomez.com:

Cookie Name	Provider	Purpose	Type	Duration
`_ga`	Google Analytics	Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users.	Analytics	2 years
`_gid`	Google Analytics	Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users for a shorter period.	Analytics	24 hours
`_gat`	Google Analytics	Used by Google Analytics to throttle request rate. Limits the collection of data on high-traffic sites to manage server load.	Analytics	1 minute
`_gcl_au`	Google Ads	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Tracks conversions from Google Ads.	Advertising	3 months
`_fbp`	Meta (Facebook)	Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.	Advertising	3 months
`_fbc`	Meta (Facebook)	Stores the last time the user clicked on a Facebook advertisement. Used for advertising measurement and attribution purposes.	Advertising	2 years
`session_id`	Guzman y Gomez	Maintains your active session while browsing our website, allowing you to navigate between pages without losing your information.	Essential	Session (deleted when browser is closed)
`csrf_token`	Guzman y Gomez	Helps prevent Cross-Site Request Forgery (CSRF) attacks by verifying that the requests made to our server originate from our website.	Essential	Session
`cart_session`	Guzman y Gomez	Stores items you have added to your online order cart so that they are not lost when you navigate between pages.	Essential / Functional	24 hours
`user_preferences`	Guzman y Gomez	Remembers your preferred restaurant location, dietary preferences, and website display settings to provide a more personalised experience.	Functional	1 year
`cookie_consent`	Guzman y Gomez	Records your cookie consent preferences so that we do not ask you for consent on every visit.	Essential	1 year
`_ga_[ID]`	Google Analytics (GA4)	Used to persist session state across pages. Unique identifier for a Google Analytics 4 property that is used to generate statistical data.	Analytics	2 years
`IDE`	Google DoubleClick	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads.	Advertising	1 year
`NID`	Google	Registers a unique ID to remember your preferences and other information such as preferred language, how many search results to show per page, and whether to have Google SafeSearch activated.	Functional / Advertising	6 months

Please Note: The cookies listed above are representative of those currently in use. As our website evolves, new cookies may be added or existing ones modified. We will update this table accordingly. We recommend reviewing this policy periodically.

5. Third-Party Cookies and Technologies

In addition to our own cookies, we may use various third-party services on our website that also place cookies on your device. These third parties have their own privacy and cookie policies, and we encourage you to review them:

5.1 Google Services

We use Google Analytics and Google Ads services. Google collects data about your use of our website and uses this to compile reports for us and to provide other services. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Google Privacy Policy: https://policies.google.com/privacy
Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/au/

5.2 Meta (Facebook) Services

We may use Meta Pixel on our website to track conversions from Facebook ads, optimise ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website.

Meta Privacy Policy: https://www.facebook.com/privacy/policy/

5.3 Other Third-Party Services

Our website may also incorporate embedded content and widgets from third-party providers (such as YouTube for video content, Instagram for social media feeds, and online ordering platforms). These third parties may also set cookies on your device. We do not control these third-party cookies and are not responsible for them.

6. How to Manage and Control Cookies

You have several options for managing and controlling cookies on your device. Please note that restricting cookies may impact the functionality of our website.

6.1 Cookie Consent Banner

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your consent preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, accept only certain cookies, or alert you when a cookie is being sent. The following links provide guidance on how to manage cookies in popular browsers:

Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Apple Safari: https://support.apple.com/en-au/guide/safari/sfri11471/mac
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

6.3 Opt-Out Tools for Specific Services

You can also opt out of specific third-party cookies using the tools provided by those services:

Service	Opt-Out Tool	Description
Google Analytics	Google Analytics Opt-out Browser Add-on	Download and install this browser add-on to prevent Google Analytics from collecting data about your visits.
Google Ads	Google Ad Settings	Manage your Google ad personalisation preferences and opt out of personalised advertising.
Meta (Facebook) Ads	Facebook Ad Preferences	Manage your Facebook advertising preferences and opt out of interest-based advertising.
Network Advertising Initiative	NAI Opt-Out Tool	Opt out of interest-based advertising from multiple member companies simultaneously.
Your Online Choices (Australia)	Your Online Choices	A free service for Australian users to manage behavioural advertising preferences from multiple companies.

6.4 Mobile Device Settings

If you are accessing our website via a mobile device, you can also manage tracking through your device's operating system settings:

iOS (Apple): Go to Settings > Privacy & Security > Tracking to manage app tracking permissions. You can also enable "Limit Ad Tracking" in Settings > Privacy & Security > Apple Advertising.
Android (Google): Go to Settings > Privacy > Ads to manage your advertising ID preferences and opt out of personalised advertising.

7. Impact of Disabling Cookies

While you have the right to disable or restrict cookies, please be aware that doing so may affect your experience on our website. The following table outlines the potential impact of disabling different types of cookies:

Cookie Type	Impact of Disabling
Essential / Strictly Necessary	The website may not function correctly or at all You may be unable to place online orders Security features may not operate correctly You may be unable to log in to your account Shopping cart functionality may not work
Analytics and Performance	We will be unable to track and improve website performance We will have less information about how users interact with our site Your experience is generally not affected, but we may be slower to identify and fix issues
Functional	Your preferences (such as preferred restaurant location) will not be remembered You may need to re-enter information each time you visit Personalisation features will not be available
Advertising and Marketing	You will still see advertisements, but they will be less relevant to your interests We will be unable to measure the effectiveness of our advertising campaigns You may see the same advertisements more frequently

Please Note: Disabling analytics cookies does not prevent all data collection. Aggregate, anonymised data may still be collected through server logs and other means that do not involve cookies.

8. Cookies and Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), we are required to take reasonable steps to notify individuals about the collection of their personal information and how it will be used. Where cookies collect, store, or process personal information (such as an IP address linked to an individual), this must be handled in accordance with the APPs.

Specifically:

APP 5 (Notification of the collection of personal information): We are required to take reasonable steps to notify you about the collection of your personal information, including through cookies. This Cookie Policy serves as that notification.
APP 1 (Open and transparent management of personal information): We must maintain a clear privacy policy about our management of personal information, including information collected through cookies.
APP 6 (Use or disclosure of personal information): Information collected through cookies may only be used or disclosed for the primary purpose for which it was collected or for a directly related secondary purpose, unless you have consented to another use.

We are committed to ensuring that our use of cookies complies fully with these requirements. If you have concerns about our compliance, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your online activities tracked. Currently, there is no universally accepted technical standard for recognising and implementing DNT signals. As a result, like most websites, our website does not currently respond to DNT browser signals. However, you can use the opt-out tools described in Section 6 of this policy to exercise control over your data.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated revision date. Where changes are significant, we will provide a more prominent notice (including, in some cases, notification via email).

We encourage you to review this Cookie Policy each time you visit our website to stay informed about our use of cookies and related technologies.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please do not hesitate to contact us:

Guzman y Gomez

Email:	[email protected]
Website:	guzmanssgomez.com

We aim to respond to all enquiries within 30 business days in accordance with our obligations under the Privacy Act 1988 (Cth).

If you are not satisfied with our response to your enquiry, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au/privacy/privacy-complaints
Phone: 1300 363 992
Post: GPO Box 5218, Sydney NSW 2001

This Cookie Policy was last reviewed and updated on August 3, 2026. Guzman y Gomez is committed to protecting the privacy of our website visitors and customers in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.